Terms of Service

These terms apply to jobs you give Handyman Rotterdam in Rotterdam. Phone: 06 16 202 232. Email: info@rotterdamhandyman.nl.

Quotes

A quote is without obligation unless it states a period of validity. The price belongs to the job described in it. If extra work comes up, we discuss it before we do it. You decide whether that extra work goes ahead.

Scheduling

We agree a date and a time slot. You make sure we can reach the job: access to the home, and power or water if the work needs it. If the schedule moves, we tell you as soon as we can.

Cancellation

If you cancel at least 24 hours before the appointment, we charge nothing. If you cancel later, or nobody is home, we may charge for the time we reserved. Those costs are then in the confirmation, or we agree them at that moment.

Payment

You pay when the job is finished, unless we agree otherwise. The quote states the amount and whether VAT is included. We do not publish a VAT number on this website until that detail is confirmed.

Liability

We work carefully. Our liability is limited to the amount of the job. That limit does not apply in case of intent or deliberate recklessness, and not where the law requires a wider liability. We are not liable for consequential loss, such as extra costs or a room you cannot use, except where the law does not allow that limit.

Complaints

Tell us about a complaint within a reasonable time, preferably within 14 days of noticing the problem. Call or email us. We reply and look for a solution together, such as putting the work right.

Governing law

Dutch law applies to these terms. You take a dispute to the competent court in the Netherlands.